3C17220-EXP24X7X4
PI DATE : August 2007
SERVICE : 3Com Guardian extended warranty service
SERVICE TYPE : Guardian 24x7x4
SERVICE OFFERING : Telephone Support - 24x7
Software Upgrades - Yes
Advance Hardware Replacement - 4 Hour
On-siteSupport - Yes
SUPPORTED ON : 3com SuperStack 3 Switch 4400
* 24x7x4 phone support; four-hour hardware replacement
Support available for 24 hours a day for 7 days a week with
four hardware response
* On-site support and replacement hardware within your selected timeframe
* Telephone access to engineers backed by extensive lab and escalation
resources
* Software upgrades to optimize your product performance.
* 3Com eSupport lets you manage services on-line while Knowledgebase
provides troubleshooting assistance