3CBLSG24-EXP24X7XNBD
PI DATE : August 2007 SERVICE : Extended Service SERVICE TYPE :Express 24x7xNBD SERVICE OFFERING TELEPHONE SUPPORT : 24x7 SOFTWARE UPGRADES : Yes HARDWARE REPLACEMENT : Next Business Day PRODUCT SUPPORTED: 3Com 3CBLSG24 * 3Com Express Service provides advance hardware replacement, telephone technical support, and software upgrades for the equipment covered by the service contract * 24x7 phone support; next-business-day hardware replacement Support available for 24 hours a day for 7 days a week with Next- Business Day replacement * Provides Telephone access to engineers backed by extensive lab and escalation resouces * Software upgrades to optimize your product performance