3CR17562-91-EXP24X7X4
PI DATE : May 2007 SERVICE : Extended Service SERVICE TYPE :Express 24x7x4 SERVICE OFFERING TELEPHONE SUPPORT : 24x7 SOFTWARE UPGRADES : Yes ADVANCE HARDWARE REPLACEMENT : 4 Hour ON-SITE SUPPORT : No PRODUCT SUPPORTED : 3Com Switch 4500 50-Port * 3Com Express Service provides advance hardware replacement, telephone technical support, and software upgrades for the equipment covered by the service contract * 24x7 phone support; four-hour hardware replacement Support available for 24 hours a day for 7 days a week with four hardware response * Qualified 3Com technical support engineers help you resolve unlimited incidents quickly and efficiently. * Advance hardware replacement within Four Hour selected timeframe * Software upgrades to optimize your product performance