8x5 SUPPORT EX-750 ADV REPORT 2YR
PI DATE: OCTOBER 2007 ADD ON : Aventail Advanced Reporting SUPPORT : 8 x 5 (8 hrs & 5 days) DURATION : 2 Years PHONE & WEB SUPPORT: Yes FIRMWARE UPDATES : Yes SW UPDATES : Yes SUITS : SonicWALL Aventail EX-750 Appliance * Aventail Advanced Reporting delivers powerful analysis of remote access to resources * Offers detailed, customised reports on user logons & behaviour SUPPORT DESCRIPTION:- * Comprehensive suite of proactive service managed by designated SonicWALL Support Engineers * Inc Inst, Config & troubleshooting * Annual subscription to firmware updates & upgrades * Access to phone & Web-based support for basic config & troubleshooting assistance * Advance exchange HW replacement in the event of failure * Annual subscription to SonicWALL Service Bulletins & access to electronic support tools & moderated discussion groups