8x5 SUPPORT EX-750 25 USER 3YR
PI DATE: OCTOBER 2007 SUPPORT TYPE : SonicWALL 8x5 support COVERAGE WINDOW : 8 x 5 (8 hrs & 5 days) PHONE & WEB SUPPORT: Yes FIRMWARE UPDATES : Yes SW UPDATES : Yes HW WARRANTY : Yes ADV EXCHANGE : Yes DURATION : 3 Years SUITS : SonicWALL Aventail EX-750 Appliance CONCURRENT USERS : 25 users SUPPORT DESCRIPTON:- * Annual subscription to firmware updates & upgrades * Access to phone & Web-based support for basic config & troubleshooting assistance * Advance exchange HW replacement in the event of failure * Annual subscription to SonicWALL Service Bulletins * Access to electronic support tools & moderated discussion groups