DYNAMIC SUPPORT NSA 5000 3YR
SONICWALL DYNAMIC SUPPORT 24x7 NSA 5000 PHONE/WEB SUPPORT SW & FW UPDATES HW REPLACE SERVICE THREE YEAR SUBSCRIPTION
PI DATE: Mar 2008 SUPPORT : 24x7 EX-2500 NSA 5000 Dynamic Support SUPPORT TYPE : SonicWALL 8x5 support COVERAGE WINDOW : 24 x 7 (24 hrs & 7 days) PHONE & WEB SUPPORT: Yes FIRMWARE UPDATES : Yes SW UPDATES : Yes HW WARRANTY : Yes ADV EXCHANGE : Yes DURATION : 3 Years SUITS : SonicWALL NSA 5000 UTM Appliance SUPPORT PROGRAM:- * Annual subscription to firmware updates & upgrades * Access to phone & Web-based support for basic config & troubleshooting assistance * Advance exchange HW replacement in the event of failure * Annual subscription to SonicWALL Service Bulletins * Access to electronic support tools & moderated discussion groups