DYNAMIC SUPPORT 24x7 CSM 3200 3YR
SONICWALL DYNAMIC SUPPORT 24x7 FOR CSM 3200 PHONE/WEB SUPPORT ACCESS TO SUPPORT TOOLS SW & FW UPDATES THREE YEAR SUBSCRIPTION
PI DATE: JULY 2006 SUPPORT PROG : Dynamic 24x7 TEL/WEB-BASED SUPPORT: 24 x 7 DURATION : 3 Year HW REPLACEMENT : Advanced Exchange SW/FIRMWARE UPDATES : 3 Year ENHANCED ESCALATION : Yes SUPP APPLIANCE : Content Security Manager 3200 SonicWALL Dynamic Support 24x7 is an annual service that offers: * Advanced-exchange replacement of defective HW * Telephone or Web-based support, 24x7 * Enhanced escalation for high-priority problems * Access to SonicWALL's electronic support * All SW & firmware updates & upgrades