DYNAMIC SUPPORT 24x7 CSM 3200 1YR
SONICWALL DYNAMIC SUPPORT 24x7 FOR CSM 3200 PHONE/WEB SUPPORT ACCESS TO SUPPORT TOOLS SW & FW UPDATES ONE YEAR SUBSCRIPTION
PI DATE: JULY 2006
SUPPORT PROG : Dynamic 24x7
TEL/WEB-BASED SUPPORT: 24 x 7
DURATION : 1 Year
HW REPLACEMENT : Advanced Exchange
SW/FIRMWARE UPDATES : 1 Year
ENHANCED ESCALATION : Yes
SUPP APPLIANCE : Content Security Manager 3200
SonicWALL Dynamic Support 24x7 is an annual service that offers:
* Advanced-exchange replacement of defective HW
* Telephone or Web-based support, 24x7
* Enhanced escalation for high-priority problems
* Access to SonicWALL's electronic support
* All SW & firmware updates & upgrades