DYNAMIC SUPPORT 24x7 CSM 2100 2YR
SONICWALL 24X7 DYNAMIC SUPPORT FOR CSM2100 (2 YR) PHONE AND WEB SUPPORT ACCESS TO SONICWALL SUPPORT TOOLS SOFTWARE AND FIRMWARE UPDATES
ENCHANCED SUPPORT PROGRAMS PI DATE : February 2006 SUPPORT PROGRAM : SonicWALL Dynamic Support 24X7 TELEPHONE/WEB-BASED SUPPORT: 24 x 7 DURATION : 2 Year HARDWARE REPLACEMENT : Advanced Exchange SOFTWARE/FIRMWARE UPDATES : Yes ENHANCED ESCALATION : Yes SUPPORTED ON : Sonicwall CSM 2100 CF * Customers with mission-critical network requirements cannot afford downtime * SonicWALL Support 24X7 is an service that offers: * Advanced-exchange replacement of defective hardware * Telephone or web-based support, 24X7 * Enhanced escalation for high-priority problems * Access to SonicWALL's electronic support * All software and firmware updates and upgrades