DYNAMIC SUPPORT PRO 5060 2YR
SONICWALL DYNAMIC SUPPORT 24x7 PRO 5060 PHONE/WEB SUPPORT SW & FW UPDATES HW REPLACE SERVICE TWO YEAR SUBSCRIPTION
ENCHANCED SUPPORT PROGRAMS
PI DATE : February 2006
TELEPHONE/WEB-BASED SUPPORT: 2 year, 24X7
DURATION : 2
HARDWARE REPLACEMENT : Advanced Exchange
ENHANCED ESCALATION : Yes
* Provides SOFTWARE/FIRMWARE UPDATES
* Designed for customers who need advanced technical support and the
additional benefits of on-going software and firmware updates,
* SonicWALL Support 24x7 an annual service that includes :-
Advanced-exchange replacement of defective hardware
Telephone or Web-based support, 24X7
Enhanced escalation for high-priority problems
Access to SonicWALL's electronic support
All software and firmware updates and upgrades