SNWL GMS 24X7 SERVICE 25 LIC UPG
SONICWALL GMS 24X7 SERVICE CONTRACT 25 INCREMENTAL NODE LICENSE UPGRADE
ENCHANCED SUPPORT PROGRAMS PI DATE : April 2005 TELEPHONE/WEB-BASED SUPPORT: 1 year, 24X7 DURATION : 1 Year HARDWARE REPLACEMENT : Advanced Exchange SOFTWARE/FIRMWARE UPDATES : 1 year ENHANCED ESCALATION : Yes SUPPORTED ON : Sonicwall GMS SUPPORTED NODES : 25 Incremental Node Licenses Upgrade * Customers with mission-critical network requirements cannot afford downti * SonicWALL Support 24X7 is an annual service that offers: * Advanced-exchange replacement of defective hardware * Telephone or web-based support, 24X7 * Enhanced escalation for high-priority problems * Access to SonicWALL's electronic support * All software and firmware updates and upgrades