SILVER WARRANTY UPGRADE
UPGRADE STANDARD 20 BUSINESS DAY TURN-AROUND TO 2 BUSINESS TURN-AROUND FOR BACK-TO-BASE WARRANTY FOR T4M PRINTERS
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PI DATE: APRIL 2007
UPGRADE TYPE: Silver Warranty Upgrade
UPG FROM: Std 20 business days turn-around time repair service
UPG TO: 2 business days turn-around time repair service
COMPATIBILITY: Printronix T4M Printer (PRX0000, PRX0001)
* SILVER MAINTENANCE
-- Factory Repair Service (Mon - Fri, business hours)
* Expected turn-around time of 2 business days under PRIORITY arrangement
* Telephone support for printer hardware is free for the life of the
agreement, If printer hardware is not at fault, calls will be charged
at standard rates
* Printheads and stock consumables are not covered under this warrarnty
* Customer must obtain an RMA PRIOR to returning the printer. To obtain a
RMA call 1300 886 420
* Customer must ship the printer with transport & insurance PRE-PAID
* Return PRIORITY OVERNIGHT freight within Aust. will be paid by Kirtech
SEE PRINTRONIX MAINTENANCE AGREEMENT FOR A FULL LIST OF TERMS & CONDITION