3 YEAR EXTENSION WARRANTY X850E
ONSITE SERVICE WARRANTY EXTENSION WITH 4 HOUR RESPONSE TIME (INCLUDES STANDARD WARRANTY UPLIFT)
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE: JUNE 2006
SERVICE TYPE: On-Site Service Extension
RESPONSE TIME: 4-hour
INCLUDES: Standard Warranty Uplift
COVERAGE WINDOW: Normal Business Hours, Monday - Friday
excluding statutory holidays
WARRANTY DURATION: 3 Year
COMPATIBILITY: Lexmark X850E MFP (LEX8500)
SERVICE DESCRIPTION: User will have to log the printer problem call with
Technical Support Center or submit a request via the web
Lexmark's highly trained technicians will first try to resolve the problem
* If the problem cannot be resolved, a Lexmark trained technician
will be dispatched to users location for printer repair
RESPONSE TIME: The time between the initial call being placed with the
helpdesk until the service provider undertakes a positive
repair action or arrives onsite
EXTENDED WARRANTIES:
* Must be purchased before the previous warranty expires
* Includes Parts & labour coverage, telephone support
* Premium service designed to give users the advantage of having
their printer serviced at their home or business location