2YR NEXT DAY ONSITE C920dn WARRANTY
PI DATE : August 2005
SERVICE TYPE : On-Site Warranty
WARRANTY EXTENSION : 2 Year
RESPONSE TIME : Next Business Day
COMPATIBILITY : C920dn
SERVICE DESCRIPTION:
RESPONSE TIME: The time between initial call being placed with Helpdesk
until service provider undertakes positive repair action or
arrives onsite
BUSINESS DAY: A Business Day is defined as any day between the hours of
operation, Monday to Friday excluding statutory holidays