T/PAD - UPG TO 1Y/EXP/HDD
THINKPAD WARRANTY UPGRADE FROM 1 YEAR EXP.REPAIR UPGRADE TO 1 YEAR EXPRESS REPAIR WITH 1 YEAR HARD DRIVE RETENTION
PI DATE: AUGUST 2009 SERVICE TYPE : Express Repair + Hard Drive Retention TYPE : Upgrade UPG PATH : Upgrade from 1 Year Express Repair TARGET TIME : 2 business days + transport time DURATION : 1 Year SERVICE DESCRIPTION:- * Users are required to disconnect the failing Machine for collection arranged by Lenovo * A courier will pick up the Machine & deliver it to the repair depot * Following its repair, Lenovo will arrange delivery of the machine to the same location where it was originally collected * Users are responsible for its installation and verification * Lenovo will cover the cost of the courier * Lenovo will target a repair time of 2 business days, plus transport time HARD DISK DRIVE RETENTION (HDDR):- * Hard Disk Drive Retention service is available at the time of system purchase & during the period of warranty coverage * HDDR lets users retain the failed drive that contains business data