THINKPAD - UPG 5 YR PROT
ANY LENOVO THINKPAD WITH BASE WARRANTY OF 3 YEAR WITH 5 YEAR THINKPAD PROTECTION WITH 5 YEAR THINKPAD PROTECTION
PI DATE : Mar 2008 PRODUCT : Lenovo ThinkPad Warranty Upgrade UPG FROM: 3 Year Base Warranty UPG TO : 5 Year Thinkpad Protection Service COMPAT : Any Lenovo Thinkpad * Enhance the level of service available for system * ThinkPad Protection provides hardware maintenance cover * Every service call is handled by highly skilled remote technical specialists, who will resolve problem right over the phone * When problem can't be resolved remotely, IBM will arrange for the collection and repair of ThinkPads with a target Response time * Problem can be resolved with a Customer Replaceable Unit * The repair will be carried out in an approved IBM service centre * Telephone support is available 24 hours per day, 7 days per week