T/CENTRE - UPG TO 4 YEARS OS
ANY LENOVO THINKCENTRE WITH BASE WARRANTY OF 3 YEA 4 HOUR RESPONSE 24 x 7 4 HOUR RESPONSE 24 x 7
PI DATE : Mar 2008 PRODUCT : Lenovo ThinkPad Warranty Upgrade UPG FROM: 3 Year Base Warranty UPG TO : 4 Year Onsite Service COVERAGE WINDOW: 24 x 7 (Hours x Days) RESPONSE TIME : 4 Hours COMPAT : Any Lenovo Thinkpad * Enhance the level of service available for system * Every service call is handled by highly skilled remote technical specialists, who will resolve problem right over the phone * When problem can't be resolved remotely, IBM will arrange for the collection and repair of ThinkPads with a target Response time * The repair will be carried out in an approved IBM service centre * Service is provided for 24 hours a day, 7 days a week, including public holidays