T/CENTRE - UPG TO 3/1 YEAR
ANY THINKCENTRE WITH BASE WARRANTY OF 1 YEAR UPGRADE TO 3 YEARS PARTS 1 YEAR LABOUR NEXT BUSINESS DAY RESPONSE
PI DATE : Mar 2008 PRODUCT : Lenovo ThinkPad Warranty Upgrade UPG FROM: 1 Year Base Onsite Service UPG TO : 3 Years Parts, 1 Year Labour Onsite Service COMPAT : Any Lenovo Thinkpad * Onsite service includes 3 years coverage for parts and 2 years for labour only * For Remote hardware problem determination, every service call is handled by highly skilled remote technical specialists, who will resolve problem right over the phone * When problem can't be resolved remotely, IBM will arrange for the collection and repair of ThinkPads with a target Response time