THINKPAD - UPG TO 5 YEARS OS
ANY LENOVO THINKPAD WITH BASE WARRANTY OF 1 YEAR 4 HOUR RESPONSE 9 x 5 NEXT BUSINESS DAY
PI DATE: Mar 2008 PRODUCT: Lenovo ThinkPad Warranty Upgrade UPG FROM: 1 Year Base Express Repair Warranty UPG TO : 5 Years Onsite Service RESPONSE TIME: Next Business Day COMPAT : Any Lenovo Thinkpad * Every service call is handled by highly skilled remote technical specialists, who will resolve problem right over the phone * When problem can't be resolved remotely, IBM will arrange for the collection and repair of ThinkPads with a target Response time * The repair will be carried out in an approved IBM service centre