SV3-EXT-WAR-EX4200-48P
J-Care 3YR Prepaid Core Plus Support for EX 4200-48P
PI DATE : Mar 2008
SERVICE : CorePlus Service Package
WARRANTY TYPE : Extended Warranty
SUPP OFFERINGS: Includes JTAC Access, SW updates, and repair
Return parts coverage (available for HW products only)
SUPP PRODUCT : Juniper Networks EX4200-24T
DURATION : 3 years
* All of the feat
replacement at Juniper Networks sole option within 10 business days
from the date of receipt by Juniper
* 10 business day hardware repair or replacement,Customer returns product
to Juniper & Juniper has to the option to repair or replace the
defective part
* The 10 business days begins upon receipt of the defective unit by Juniper
at a Juniper repair facility
* Hardware replaced under the terms of the extended warranty may be
refurbished or new equipment substituted at the option of Juniper Network
* Customer is responsible for local freight charges to Juniper facility
* CORE SERVICE PACKAGE is annual contract which provides customers with
24X7 Technical support ( JTAC)
Software updates and upgrades,
Online Tools
Access to Customer Support Center web services