SVC-COR-M7i
Core Service Package for M7i router
PI DATE : April 2007 SERVICE : J-Care Core Service Package WARRANTY TYPE : Extended Warranty SUPP OFFERINGS: JTAC Access ; Software Releases; Online Tools (CSC) SUPP PRODUCT : Juniper Networks M7i router DURATION : Yearly * This annual contract provides customers with 24X7 technical support, software updates and upgrades & access to Customer Support Center(CSC) web services. * JTAC support, customer have unlimited access to JTAC engineers by phone and online 24x7x365. As a single point of contact for all support needs, our JTAC engineers have extensive experience in supporting large-scale networks and help user diagnose system solutions & workarounds where necessary. * Juniper Networks will provide client with access to all new Software Releases based on the product type. * Customer Support Center (CSC) is a critical part of Juniper Networks customer service & support strategy providing a worldwide 24x7x365 support channel to enable our customers and partners to quickly and efficiently support their investment in Juniper Networks NOTE : Please provide detailed configuration and site locations to confirm