SVC-COR-J4300 CORE SVC J4300
1YR CORE SERVICE MANITENANCE FOR J4300.INCS 24x7 PHONE AND WEB SUPPORT OS UPDATES & UPGRADES. (NO H/W REPAIR IN THIS CONTRACT). (2DI)
PI DATE : August 2006 SERVICE : Core Service Package WARRANTY TYPE : Extended Warranty SUPP OFFERINGS: JTAC Access ; Software Releases; Online Tools (CSC) SUPP PRODUCT : Juniper Networks SA6K-CL-L DURATION : 1 year * This annual contract provides customers with 24X7 technical support, software updates and upgrades & access to Customer Support Center(CSC) web services. * JTAC support, customer have unlimited access to JTAC engineers by phone and online 24x7x365. As a single point of contact for all support needs, our JTAC engineers have extensive experience in supporting large-scale networks and help user diagnose system solutions & workarounds where necessary. * Juniper Networks will provide lient with access to all new Software Releases based on the product type. * Customer Support Center (CSC) is a critical part of Juniper Networks customer service & support strategy providing a worldwide 24x7x365 support channel to enable our customers and partners to quickly and efficiently support their investment in Juniper Networks hardware and software wherever and whenever they chose to log in.