E500 XTND YRS 4/5 ONSITE 24x7x4
IBM POINT OF SALE (POS) WARRANTY SUITS: (SUREPOS 500) 4951
PI DATE : January 2008 SERVICE TYPE : Parts & Labour Onsite Service COVERAGE WINDOW: 24 x 7(Hr x Day) DURATION : Extends for 4th & 5th Year RESPONSE TIME : 4 Hrs SERVICES PROVIDED: Hardware repair, Remote hardware problem determination COMAPT: Point of Sale Sys: SUREPOS 500 Express model 4951 * Every service call is handled by one of highly skilled remote technical specialists * A service technician will be scheduled to arrive at location within given business hours * 2 year parts and labour (extends existing 3 year coverage) * Service is available 7 Days of week & 24 Hrs of the day