POS XTND YRS 4/5 ONSITE ENBD
IBM POINT OF SALE (POS) WARRANTY SUITS: 4614 4694 4695 4800 4835 4840 4810 4846 4851 4838
PI DATE : January 2008
SERVICE TYPE : Parts & Labour Onsite Service
COVERAGE WINDOW: 9x5 (Hr x Day)
DURATION : Extended for 4 & 5 Years
RESPONSE TIME : End of Next Business Day
SERVICES PROVIDED: Hardware repair, Remote hardware problem determination
COMAPT: Point of Sale Sys: 4614, 4694, 4695, 4800, 4835, 4840, 4810
4846, 4851, 4838
* Every service call is handled by one of highly skilled
remote technical specialists
* A service technician will be scheduled to arrive at location
within given business hours
* 2 year parts and labor (extends existing 3 year coverage)
* Service is available on Monday to Friday from 8:30a.m. to 5:30p.m.
excluding IBM holidays