T/CENTRE - UPG TO 3 YEARS OS
ANY LENOVO THINKCENTRE WITH BASE WARRANTY OF 3 YEA 4 HOUR RESPONSE 12 x 7 ONSITE 4 HOUR RESPONSE
PI DATE: MAY 2005
PRODUCT DESCRIPTION: WARRANTY; 1-3 Year Cover: Years 1-3,12x7 Coverage
On-site Response: 4 Hours
STANDARD WARRANTY: 3 Years Parts; 1 Year Labour, On-site
ON SITE RESPONSE:
* If problem cannot be resolved over the telephone, through
application of machine code or software updates, or with a CRU, IBM
will use reasonable commercial endeavours to be on-site within the
target response time of 4 hours.
CDT CATEGORY 2 = all Commercial Desktops with a 3 years parts & labour
standard warranty