T/CENTRE - UPG TO 5 YEARS OS
ANY THINKCENTRE WITH BASE WARRANTY OF 1 YEAR UPGRADE TO 5 YEARS ONSITE NEXT BUSINESS DAY RESPONSE
PI DATE: August 2005 PRODUCT: Desktop Category 3 Yrs 1-5 9x5 Onsite: End of Next Business Day PRODUCT FEATURES: * Commercial Desktop Category 1 = all Commercial Desktops with a 3 year parts, 1 year labour standard warranty * Commercial Desktop Category 2 = all Commercial Desktops with a 3 year parts & labour standard warranty * Commercial Desktop Category 3 = all Commercial Desktops with a 1 year parts & labour standard warranty * 24/7 availability to keep systems up & running * Lenovo maintains a vast network of information, tools, parts, & most importantly, people to deliver fast and effective hardware service * Every service call is handled by 1of our highly skilled remote technical specialists, who resolve upto 30% of our service calls right over phone * When problem can't be resolved remotely, immediately schedule the right response for the service user have purchased * Also, Lenovo maintains a sophisticated national parts distribution Sys to ensure that all parts are available when and where they are needed * User can trust that a technician who knows Lenovo equipment will have it up and running as quickly as possible