THINKPAD - UPG TO 4 YEARS OS
ANY LENOVO THINKPAD WITH BASE WARRANTY OF 1 YEAR NEXT BUSINESS DAY NEXT BUSINESS DAY
PI DATE: November 2004
ThinkPad CATEGORY: 1; = All ThinkPad with a 1 year parts,
1 year labour EXR standard warranty
WARRANTY TYPE: Years 1-4, 9x5 Coverage
On-site Response: End of Next Business Day
END OF NEXT BUSINESS DAY: To receive End of Next Business Day response,
a call must be logged with IBM by no later than 4.00pm local tim
ON SITE RESPONSE: If a problem cannot be resolved over the telephone,
through application of machine code or software updates, or with a CRU,
IBM will use reasonable commercial endeavours to be on-site within the
target response time. On-site service in normal business hours is
performed between 8.30am and 5.30pm Monday to Friday (local time),
excluding public holidays.
STANDARD WARRANTY: On-site Warranty and Maintenance Options are only
delivered in business locations