SAN CATA 5YRS 24X7 2HR OSR
IBM SAN CATA 5YRS 24X7 2HR ONSITE RESPONSE F/ EXP3000(1727-01X)
PI DATE : October 2007 SERVICE TYPE : Parts & Labour Onsite Service COVERAGE WINDOW: 24 x 7( Hr x Day ) DURATION : 5 Yrs RESPONSE TIME : Onsite: 2 Hrs COMAPT: Storage Cat A: EXP3000(1727-01X) * Every service call is handled by one of highly skilled remote technical specialists * A service technician will be scheduled to arrive at location within given business hours * Service is also available 24 hours a day, 7 days a week including public holidays