SYS x CATD 5YRS 9X5X4HR OSR
IBM SYS x CATD 5YRS 9X5 4HR ONSITE RESPONSE
PI DATE : October 2007
SERVICE TYPE : Parts & Labour Onsite Service
COVERAGE WINDOW: 9 x 5 ( Hr x Day )
DURATION : 5 Yrs
RESPONSE TIME : Onsite: 4 Hrs
COMAPT: Cat D : Sys x3800-8866-4RM, 51M, 5RM; x3850-8864-5RM;
x3950-8878-5RM, 4RM, 5EM, 5DM, 5BM, 5AM, 3AM, 3BM, 3DM, 3EM,
* Every service call is handled by one of highly skilled
remote technical specialists
* A service technician will be scheduled to arrive at location
within given business hours
* Service available between 8.30am and 5.30pm Monday to Friday (local time)
excluding public holidays