SYS x CATA 4YRS 9X5X4HR OSR
IBM SYS x CATA 4YRS 9X5 4HR ONSITE RESPONSE
PI DATE : October 2007
SERVICE TYPE : Parts & Labour Onsite Service
COVERAGE WINDOW: 9 x 5 ( Hr x Day )
DURATION : 4 Yrs
RESPONSE TIME : Onsite: 4 Hrs
COMAPT: Cat A : Intellistations MPro 6218, 6217, 9229, 9228, ZPRO-6223
BladeCenter HS21-8853, LS21-7971, HS20-8843, LS20-8850 all models
Sys x Servers x3200-4363, x3250-4365, x3400-7974, 7976,
x3500-7977, x3550-7978, 7985 all models, x3650-7979
* Every service call is handled by one of highly skilled
remote technical specialists
* A service technician will be scheduled to arrive at location
within given business hours
* Service provides between 8.30am and 5.30pm Monday to Friday (local time)
excluding public holidays