3y 6h 24x7 CTR ProLiant ML370 HW
Proliant Server ML370 3 yrs HW support.6hr repair time commitment 24x7 incl HP hol. No committed repair time first 30 d/until assmt performed
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : FEBRUARY 2004
SERVICE LEVEL : 3 Years 6H CTR HW Proliant ML370
SERVICE TYPE : Call-to-Repair
DELIVERY WINDOW : 24 x 7 ( 24 hours coverage x 7 days)
including public holidays
REPAIR TIME : 6 Hours
DURATION : 3 Years
DESCRIPTION : This package includes on-site hardware support with
a 6-hour committed repair time (Call-to-Repair)
with a 24x7 delivery window including public holidays
COMPATIBILITY : ProLiant ML370 Family