3y 4h 13x5 ProLiant ML310 HW Sup
Proliant Server ML310 3 years of hardware support. 4 hour onsite response. 8am-9pm Standard business days excluding HP holidays.
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : FEBRUARY 2004
SERVICE TYPE : "On-Site" Service
COVERAGE WINDOW : 13 x 5 ( 13 hours coverage x 5 days)
RESPONSE TIME : 4 Hours
WARRANTY DURATION : 3 Years
DESCRIPTION : * For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site within 4 hours
after their call has been logged and for which they have a contracted
service window
MEANT FOR : HP ProLiant ML310