3y NextBusDayOnsite NotebookOnly
SVCN6/8xxV nc/nx Series 1y wty excl Mon 3 year of hardware only support. Next business day onsite response. 8am-5pm Std bus days excluding HP holid
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : FEBRUARY 2004
SERVICE TYPE : "On-Site" Service
RESPONSE TIME : Next Business Day
COVERAGE WINDOW : 9 x 5 ( 9 hours coverage x 5 days)
WARRANTY DURATION : 3 Years
COMPATIBILITY : HP Business Notebook N8xx V series,
nx70xx series (CPU Only)
DESCRIPTION : Next Day response -
This package includes on-site hardware support with a
next business day response time and a delivery window
of 9 hours during normal business hours, Monday to Friday
excluding public holidays
* For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site the nextday
after their call has been logged
* HP Services returns the covered hardware to operational condition,
repairing or replacing components or entire units as necessary