3y 4h 24x7 StorWrks MSL5030Lib
MSL5030 Library 3 years of hardware support. 4 hr onsite response. 24x7 including HP holidays.
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : FEBRUARY 2004
SERVICE TYPE : "On-Site" Service
COVERAGE WINDOW : 24 x 7 ( 24 hours coverage x 7 days)
RESPONSE TIME : 4 Hour
WARRANTY DURATION : 3 Years
COMPATIBILITY : MSL 5026/5030/6030
DESCRIPTION : * For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site within 4 hours
after their call has been logged and for which they have a contracted
service window