3y Pickup and Return NB Only SVC
Notebook with 1y std. wty. HP Picks up Services Returns Ntbk and/or external monitor for 3y. 8am-5pm std. bus. days excl HP hol. 3day TAT
PROVIDES HIGH-QUALITY DOOR-TO-DOOR HARDWARE SERVICE
PI DATE : MARCH 2004
SERVICE LEVEL : 3 Years Pickup&Return nbk 1y stdwarr CPU
WARRANTY TYPE : Location Pick-up and return
TURN-AROUND-TIME : Approx 3 full business days on receipt of the equipment
WARRANTY DURATION : 3 Years
INCLUDES : * Includes telephone support
* Pick-up of the failed HP branded hardware unit
* Repair or replacement at an HP-designated repair center
* Return of the repaired or replaced unit to the user
MEANT FOR : HP Business Notebook N1000v, nx90xx, (CPU Only)
DESCRIPTION :
* Includes offsite HW support at a HP service location
during business hours Monday to Friday excluding public holidays
with a standard Turn-Around-Time of 3 full business days on receipt
of the equipment from the user
* After remote diagnosis and support HP will pick-up the
faulty unit at the user' site
* HP will return the repaired or replaced unit to the user