5y NextBusDay Desktop Onsite HW
D310/D320/D330/D230 1/1/1 Std Warr 5 years of hardware support. Next business day onsite response. 8am-5pm Std bus days excluding HP holid
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : MARCH 2004
SERVICE LEVEL: 5 Years Next Day Onsite 9x5
SERVICE TYPE: On-Site Service Hardware Supp
RESPONSE TIME: Next Business Day
COVERAGE WINDOW : 8am-5pm, std business days excluding HP holidays
WARRANTY DURATION : 5 Years
COMPATIBILITY: HP Desktop D200 & dx2000, dx7300 Series
(with external monitor, inc CRT and TFT)
NEXT DAY ONSITE: An authorised representative will arrive at the users
site to begin HW maintenance service the next day after the service
request has been logged and for which there is a contracted
coverage window
* Available during business hours of 8.00am to 5.00pm Monday to Friday
excluding public holidays
* Only available for locations with 80kms of an authorised service
provider unless agreed otherwise by