3y 4h 13x5 ProLiant ML110 HW Sup
ML110 3 years of hardware support. 4 hour onsite response. 8am-9pm Standard business days excludin HP holidays.
PI DATE : SEPTEMBER 2006
SERVICE TYPE : "On-Site" Service
COVERAGE WINDOW : 13 x 5 ( 13 Hours coverage x 5 days )
RESPONSE TIME : 4 Hours
WARRANTY DESCRIPTION: 3 years
DESCRIPTION : * For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site within 4 hours
after their call has been logged and for which they have a
contracted service window
SUITS : HP Proliant ML110