3y 6h 24x7 CTR MSA20/30/50 HW S
MSA20/30/50 3 yrs HW support.6hr repair time commitment 24x7 incl HP hol. No committed repair time first 30 d/unti
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : FEBRUARY 2004
SERVICE LEVEL: 3 yr onsite repair within 6 hours of call - 24x7
SERVICE TYPE : Call-to-Repair
REPAIR TIME : 6 Hours
DURATION : 3 Years
DELIVERY WINDOW : 24 x 7 ( 24 hours coverage x 7 days)
including public holidays
DESCRIPTION : This package includes on-site hardware support with
a 6-hour committed repair time (Call-to-Repair)
SUITS : MSA 30 Enclosure (known as StrgWrks 4400 Enclose)