3y SupportPlus24 420/520/2626/25
3y support for networks HW Maint 24x7 4h onsite response incl HP hol SW Tech support SW Prod Updates LTU/Copy when avail
COMPREHENSIVE, CONSISTENT HW AND SW SERVICES - PLUS COST-SAVING SW UPDATES
PI DATE : FEBRUARY 2004
SERVICE TYPE : Support Plus24; Premium Hardware/Software Support
SERVICE INCLUDES : HW - 4-hour response onsite hardware support
SW - Telephone software support, SW Information,
License to use new versions of SW & distribution of SW updates
COVERAGE : 24x7x365 coverage - Onsite & remote services are available
around the clock, including all holidays
RESPONSE TIME : 4-hour response onsite hardware support
WARRANTY DURATION : 3 Years
COMPATIBILITY : HP ProCurve Wless Acc Pnt 520wl,420wl NA,420wl WW
IDEAL WHEN USER NEEDS TO :
* Improve uptime with responsive HW and software services available anytime
* Cost-effectively obtain expert 24x7 multivendor HW and software support
* Enjoy consistent service coverage across geographically dispersed sites
* Update HP and selected third-party software at a predictable cost
* Take advantage of subscription savings on software updates
FEATURES : * Escalation management
* Extended business hours coverage
* Software updates and licensing
* Electronic support