3y 4h9x5 ClrLaserJet30/35-38xx H
Series; 3700 Series 3 years of hardware support. 4 hour onsite response. 8am-5pm Standard business days excluding HP holidays.
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : FEBRUARY 2004
SERVICE TYPE : "On-Site" Service
SERVICE LEVEL : HARDWARE - all required parts and materials
COVERAGE WINDOW : 9 x 5 ( 9 hours coverage x 5 days)
RESPONSE TIME : 4 Hours
WARRANTY DURATIONS : 3 Years
SUITS : HP Colour Laser Jet 3500,3700 Series
** Changes standard 2yr next day onsite warranty
to 3 Years 4 hr 9x5 Onsite **
DESCRIPTION : * For issues that cannot be resolved remotely, an
authorised HP Services representative arrives at
user's site within 4 hours after their call has been
logged and for which they have a contracted service window