4y NextBusDay ThinClient Only HW
Thin Client T series 3/0/0 wty excl Mon 4 year of hardware only support Next business day onsite response. 8am-5pm Std bus days excluding HP holid
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE: NOVEMBER 2006 SERVICE LEVEL: 4 Years Next Day Onsite 9x5 ThinClient Only HW SERVICE TYPE: On-Site Service Hardware Supp RESPONSE TIME: Next Business Day COVERAGE WINDOW : 9x5; 8am-5pm, std business days excluding HP holidays WARRANTY DURATION : 4 Years COMPATIBILITY: HP Thin Clients T Series NEXT DAY ONSITE: An authorised representative will arrive at the users site to begin HW maintenance service the next day after the service request has been logged and for which there is a contracted coverage window * Available during business hours of 8.00am to 5.00pm Monday to Friday excluding public holidays * Only available for locations with 80kms of an authorised service provider unless agreed otherwise by