4y NextBusDay Onsite DT Only Sup
Low End Desktop with 1/1/1 std. wty. Hardware Support Next Business Day Onsite response for 4y. 8am-5pm standard business days excluding HP holid
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE: MAY 2006 SERVICE LEVEL: 4 Years Next Day Onsite 9x5 DT Only Supp SERVICE TYPE: On-Site Service Hardware Supp RESPONSE TIME: Next Business Day COVERAGE WINDOW : 8am-5pm, std business days excluding HP holidays WARRANTY DURATION : 4 Years COMPATIBILITY: HP Desktop D200 / dx2000 Series NEXT DAY ONSITE: An authorised representative will arrive at the users site to begin HW maintenance service the next day after the service request has been logged and for which there is a contracted coverage window * Available during business hours of 8.00am to 5.00pm Monday to Friday excluding public holidays * Only available for locations with 80kms of an authorised service provider unless agreed otherwise by