3y 4hr 9X5 LaserJet M5035MFP HW
LaserJet M5035MFP 3 years of hardware support. 4hr onsite response. 8am-5pm Standard business days excluding HP holidays
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE: NOVEMBER 2006 SERVICE LEVEL : 3 Years 4 hr 9x5 Onsite SERVICE TYPE : On-Site Service COVERAGE WINDOW: 8am-5pm, Std business days excluding HP holidays RESPONSE TIME : 4 Hour COMPATIBILITY: HP Colour Laser Jet M5035 MFP Series -- 4hr 9x5 Onsite: * This package includes on-site hardware support with a 4-hour time & a delivery window of 9 hours during business hours of 8.00am to 5.00pm Monday to Friday excluding public holiday * This service is available to users located within 80km of the GPO, however if this service is required outside this distance or in regional locations, please contact Customer Supp for a contract service quotation