3 YEARS NEXT DAY ONSITE
Suits HP LaserJet 3015 3020 3030 Printer Next Day response Onsite Service
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : MARCH 2004
SERVICE LEVEL : 3 Years Next Day Onsite, HP LaserJet 3000 Series
SERVICE TYPE : "On-Site" Service
RESPONSE TIME : Next Business Day
COVERAGE WINDOW : 9 x 5 ( 9 hours coverage x 5 days)
WARRANTY DURATION : 3 Years
DESCRIPTION : Next Day response - This package includes on-site hardware
support with a next business day response time and a deliver
window of 9 hours during normal business hours,
M-F, excl. public holidays
COMPATIBILITY : HP LaserJet 3015, 3020, 3030 Printer
* For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site the nextday
after their call has been logged
* HP Services returns the covered hardware to operational condition,
repairing or replacing components or entire units as necessary