1y PW 4h 9x5 HE-Dsktop333wty HW
1 YEAR POST WARRANTY HW SUPPORT. 4 HOUR ONSITE RESPONSE 8AM-5PM STD BUS DAYS
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : DECEMBER 2005
SERVICE LEVEL : 1 Years Post Warranty 4 hr 9x5 Onsite
SERVICE TYPE : "On-Site" Service
COVERAGE WINDOW : 9 x 5 (9 hours coverage x 5 days)
RESPONSE TIME : 4 Hours
WARRANTY DURATION: 1 Year
MEANT FOR : Desktop D500 & DC7000, DC5000 Series
(with external monitor, inc CRT and TFT)
DESCRIPTION : * For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site within 4 hours
after their call has been logged and for which they have a
contracted service window
POST WARRANTY :
* The initial Start date of a Post Warranty is the day after the
inherent warranty expiry
* User can buy post-warranty service after the std or upgraded warranty
has expired
* The only requirement is that the HW product is in good working
condition at the time of purchase