1y PW NextBusDay Onsite DT Only
POST WARRANTY HW SUPPORT - NBD ONSITE RESPONSE 1Y
PI DATE : DECEMBER 2005
SERVICE LEVEL : 1 Year Post Warranty Next Business Day HW Supp
WARRANTY TYPE : Post Warranty , 1 Year
SERVICE TYPE : "On-Site" Service
RESPONSE TIME : Next Business Day
COVERAGE WINDOW: 9 x 5 ( 9 hours coverage x 5 days)
WARRANTY DURATION: 1 Year
MEANT FOR : HP Desktop D500 & DC7000, DC5000 Series
DESCRIPTION : For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site the next day
after their call has been logged and for which they have a
contracted service window
POST WARRANTY :
* The initial Start date of a Post Warranty is the day after the
inherent warranty expiry
* User can buy post-warranty service after the std or upgraded warranty
has expired
* The only requirement is that the HW product is in good working
condition at the time of purchase