Products / Warranty / HP Peripherals

HP Peripherals

HP Care Packs Mono Laser

HP code: U4939E

Description

3Y NBDEXCH SCANJT8200-8270/8300 SVC
3Y NBDEXCH SCANJT8200-8270/8300 SVC

Order code: HPW4939

Price: $176.40*

RRP $184.80 ... Save $8.40

STOCK STATUS:

Stock on hand: This is not a stocked Item, estimated 3 Days general lead time.

Committed orders: 0

On order due: 0

PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE  : DECEMBER 2007
SERVICE LEVEL:    3 Years Next Day Exchange 9x5 
PRODUCT COVERED:  ScanJet 8200, 8250, 8270,8300
RESPONSE TIME  : Next Business Day
COVERAGE WINDOW: 9 x 5 (9 hours coverage x 5 days) 
                 8am-5pm, Std bus days excl HP hol
WARRANTY DURATION: 3 Years
NEXT DAY EXCHANGE: ships replacement NBD; HP prepays return shipment
* After remote diagnosis and support, will if necessary ship a replacement
  unit to the user by the next contracted business day
* The user will return the faulty unit using the pre-paid shipment 
  label and container provided by  together with the replacement unit
* Please note that calls must be logged by 2:30pm for next day service