1y PW 4h 9x5 Onsite DT Only HW
Supp LE-Desktop CPU Only 1y post warranty HW supp CPU only 4 hour onsite response. 8am-5pm Std business days excluding HP holidays.
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : MARCH 2006
SERVICE LEVEL : 1 Year Post Warranty 4 hr 9x5 Onsite - HW supp
WARRANTY TYPE : Post Warranty , 1 Year
SERVICE TYPE : "On-Site" Service
COVERAGE WINDOW : 9 x 5 ( 9 hours coverage x 5 days)
RESPONSE TIME : 4 Hours
WARRANTY DURATION: 1 Year
PRODUCTS COVERED: HP Desktop D200 / dx2000 Series
LE-Desktop CPU Only
DESCRIPTION: For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site within 4 hours
after their call has been logged and for which they have a
contracted service window
POST WARRANTY :
* The initial Start date of a Post Warranty is the day after the
inherent warranty expiry
* User can buy post-warranty service after the std or upgraded warranty
has expired
* The only requirement is that the HW product is in good working
condition at the time of purchase