1yPW Nbd LaserJt 1xxx/30xxAIO
LaserJet 1005 3015 3020 3030 3050-55 aio 1 year of post warranty hardware support. Next business day onsite response. 8am-5pm Std bus days excl. HP ho
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE: NOVEMBER 2006
SERVICE LEVEL : 1 Year Post Warranty Next Day Onsite 9x5
SERVICE TYPE : On-Site Service
COVERAGE WINDOW: 8am-5pm, Std business days excluding HP holidays
RESPONSE TIME : Next business day
COMPATIBILITY: HP LaserJet 1005,3015,3020,3030,3050-55 AIO
NEXT DAY ONSITE: An authorised representative will arrive at the users
site to begin hardware maintenance service the next day after the
service request has been logged and for which there is a
contracted coverage window
* Available during business hours of 8.00am to 5.00pm Monday to Friday
excluding public holidays
* Only available for locations with 80kms of an authorised service
provider unless agreed otherwise by
POST WARRANTY: This service was created for users where their warranty
or care pack has expired
* It provides 1 year supp for selected products at an affordable price
* These can be purchased at any time without any audit being required
* If the care pack is purchased before the original warranty or
care pack runs out then the Post Warranty care pack will start at
the expiry of any current support
* If the care pack is purchased when all other support has expired
then the care pack will start on the day it was purchased from
* The terms and conditions state the unit has to be in good working order