3y 4h 9x5 CLJ 2700 HW Supp
Color LaserJet 2700 3 years of hardware support. 4 hour onsite response. 8am-5pm Standard business days excluding HP holidays
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE: DECEMBER 2006
SERVICE LEVEL : 3y 4h 9x5 Onsite CLJ 2700, HW Supp
SERVICE TYPE : onsite service
RESPONSE TIME : 4 Hours
COVERAGE WINDOW : 9 x 5 ( 9 hours coverage x 5 days)
8am 5pm,SBD excluding HP Hoildays
WARRANTY DURATION : 3 Years
PRODUCTS COVERED: HP Colour Laserjet 2700 (HPL8724,HPL8725)
4hr 9x5 Onsite:
* This package includes on-site hardware support with a 4-hour time
and a delivery window of 9 hours during business hours of 8.00am
to 5.00pm Monday to Friday excluding public holidays
* This service is available to users located within 80km of the GPO,
however if this service is required outside this distance or in
regional locations, please contact Customer Support for a contract
service quotation